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  1. Home
  2. Genie Commercial Operator Parts and Accessories
  3. Photoeye

Genie Photoeye Safety Sensors

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Genie OPAKPE.S Sheet metal protected photoeye with ability for conduit connection
Genie OPAKPE.S Sheet metal protected photoeye with ability for conduit connection
$188.66
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Genie 38176R.S Standard photoeye with adjustable bracket
Genie 38176R.S Standard photoeye with adjustable bracket
$70.36
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Genie OPAKPEN4GX Nema 4 resilient mount with 50-foot wire each eye
Genie OPAKPEN4GX Nema 4 resilient mount with 50-foot wire each eye
$166.20
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Genie OPGAKRPEN4X.S NEMA 4X Monitored retro-reflective photo eye for doors up to 35' wide
Genie OPGAKRPEN4X.S NEMA 4X Monitored retro-reflective photo eye for doors up to 35' wide
$221.18
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Frequently Asked Questions : Genie Photoeye


Q1: What is the primary function of a Genie photoeye sensor?

A1: Genie photoeye sensors function as an entrapment protection device that detects obstructions in the path of a closing door or gate. When the infrared beam is interrupted, the sensor sends a signal to the operator to stop or reverse movement to prevent injury or mechanical damage.

Q2: Are Genie photoeyes compatible with all garage door openers?

A2: Genie photoeyes are specifically engineered for compatibility with Genie commercial and residential operators. While some universal models exist, it is critical to verify the specific voltage and monitored signal requirements of the operator by consulting the manufacturer's technical manual.

Q3: How do Genie photoeyes ensure compliance with UL 325 safety standards?

A3: UL 325 standards require commercial operators to utilize monitored safety devices that verify the sensor's functionality before each closing cycle. Genie photoeyes provide this constant monitoring, ensuring the system remains in a safe state and preventing operation if a fault is detected.

Q4: What indicates that a Genie photoeye is properly aligned?

A4: Most Genie photoeye models feature an integrated LED indicator on both the sender and receiver units. A solid, non-flickering light typically indicates that the infrared beam is correctly aligned and the path is clear of obstructions.

Q5: What should be done if the photoeye sensors are blocked or dirty?

A5: Debris, spider webs, or heavy dust on the sensor lenses can disrupt the infrared signal and prevent the door from closing. If the lenses appear obscured, they should be gently cleaned with a soft, dry cloth according to the manufacturer's maintenance guidelines.

Q6: Can Genie photoeye sensors be wired with any type of low-voltage cable?

A6: Genie sensors require specific gauge low-voltage wire as dictated by the operator's installation manual. Using incorrect wire types or exceeding the recommended distance can result in signal loss or intermittent safety faults.

Q7: What is the difference between monitored and non-monitored photoeyes?

A7: Monitored photoeyes communicate a heartbeat signal to the logic board, allowing the operator to verify the sensor is active. Non-monitored photoeyes simply break a circuit upon obstruction and do not meet the safety requirements for commercial operators manufactured after August 2010.

Q8: Who should perform the replacement of a damaged photoeye sensor?

A8: Replacing safety sensors involves working with control wiring and executing precise mechanical alignment to ensure the system reverses correctly. For safety and compliance, this procedure should be completed by a local qualified commercial door professional or a licensed technician.

Q9: Are Genie photoeye sensors rated for outdoor gate applications?

A9: Specific Genie photoeye models are designed with NEMA-rated housings to withstand moisture and environmental exposure in gate applications. Always check the environmental rating of the specific part number to ensure it is suitable for the intended installation environment.

Q10: What routine maintenance is required for commercial photoeye sensors?

A10: Periodic inspections should include verifying that the mounting brackets are secure and the sensors are free from physical obstruction or environmental buildup. Testing the reversal system regularly is essential for safety, and detailed testing procedures can be found in the manufacturer's technical documentation.
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Local Pickup Available:  10900 NW 146th Street, Ste 107, Hialeah Gardens, FL 33018: 
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