The AES BTN-KIT-ARROWS is a replacement arrow push button kit for compatible AES Multicom Classic devices. It is commonly listed as a pair of 19mm push buttons with arrow symbols and 24V blue/white illumination. This kit is used for service and repair work when the installed Multicom Classic unit requires the arrow-style illuminated push button configuration.
This part is intended for the physical arrow-button function on compatible AES equipment. Worn or damaged buttons can cause poor visitor operation, intermittent button response, sticking, weak illumination, no illumination, or buttons that no longer feel correct when pressed. However, button-related symptoms can also be caused by wiring, connector issues, incorrect voltage, moisture, corrosion, or a failed control board input.
Current supplier data identifies BTN-KIT-ARROWS with an up-arrow button face, 19mm width, 24V voltage, and 24 DC input voltage. The product title describes a push button pair / 2x kit, but some supplier specification tables may still show "Button Type: One Button." Confirm package quantity if exact contents are critical for the job.
The BTN-KIT-ARROWS provides replacement illuminated arrow push buttons for compatible AES Multicom Classic devices. The arrow symbols help users navigate or operate the supported Multicom Classic interface while the blue/white illumination helps with button visibility in low-light conditions where the installed unit supports 24V button lighting.
The AES BTN-KIT-ARROWS is intended for compatible AES Multicom Classic devices that use this 19mm, 24V illuminated arrow push button style. Compatibility should be verified before ordering because AES button kits can vary by button face, voltage, panel opening, wiring style, and product family.
Do not order this push button kit by appearance only. AES has multiple button kits, callbox styles, Multicom products, OPYN models, Opyn Pro models, OPYN-MULTI systems, Prime products, modular parts, and older intercom families. Similar-looking illuminated buttons may not be interchangeable.
| AES Part | General Use | Important Difference |
|---|---|---|
| BTN-KIT-ARROWS | 19mm 24V illuminated arrow push button pair | This page item; arrow-symbol kit for compatible Multicom Classic applications |
| BTN-KIT-ARROW-KIT | 19mm 24V illuminated arrow button kit | Very similar related listing; verify exact SKU and package contents before substitution |
| BTN-KIT-STD | 19mm 24V illuminated standard push button | Blank-face version; not the same as the arrow-symbol button kit |
| PB-24V | AES 24V illuminated push button switch | Related illuminated button part; verify exact application before using in place of BTN-KIT-ARROWS |
| BPB-24V-BLUE | Older blue illuminated push button listing | Current supplier data shows this item discontinued and replaced by PB-24V; verify before referencing |
| BMB1-ARROW | Arrow push button switch for Multicom Classic | Related Multicom Classic arrow button listing, but not the same SKU as BTN-KIT-ARROWS |
| Feature / Specification | Details |
|---|---|
| Manufacturer | AES / AES Global |
| Part Number | BTN-KIT-ARROWS |
| Product Type | Illuminated arrow push button kit / callbox button kit |
| Quantity | Supplied title and product listing describe a pair / 2x buttons; verify actual package contents if required |
| Button Size | 19mm according to current product data |
| Input Voltage | 24V DC according to current product data |
| Illumination | Blue/white illumination according to supplied title and current listing |
| Button Face | Up Arrow according to current supplier data |
| Listed Color | Blue according to current supplier data |
| Series / Application | Multicom Classic according to supplied title and current listing |
| Fitment Note | Current supplier description references at least a 20mm area to fit; verify actual panel opening and clearance before installation |
| Compatibility Method | Verify by AES model, original button face, 19mm size, 24V illumination wiring, connector or lead style, and service documentation |
| Not Included | Complete callbox, keypad module, control board, power supply, speaker, microphone, monitor, router, antenna, wiring repair, and programming service |
Before replacing the arrow buttons, inspect the original switches and the wiring behind the faceplate. A button that does not respond may be caused by a failed switch, but it can also be caused by loose terminals, broken leads, corrosion, water intrusion, incorrect 24V illumination wiring, a failed control board input, or power problems.
If the buttons are physically sticking, cracked, faded, or no longer illuminating, BTN-KIT-ARROWS may be the correct replacement when the installed AES Multicom Classic device uses the arrow-symbol 19mm button style. If the original button has a blank face or a different symbol, verify the correct button kit before ordering.
Button replacement should be handled by a qualified gate access, low-voltage, or access control technician when the wiring, voltage, or cause of failure is unclear. Do not connect the buttons to unknown voltage, damaged wiring, or unverified circuits. Do not bypass monitored photo eyes, safety edges, emergency access equipment, fire access equipment, gate operator safety inputs, or property access rules while servicing an AES callbox.
The AES BTN-KIT-ARROWS is a replacement arrow push button kit commonly listed as 2x 19mm buttons with 24V blue/white illumination for compatible AES Multicom Classic devices.
Current product data identifies the buttons as 19mm. Verify the installed panel opening and available mounting area before ordering.
Current product data lists the input voltage as 24V DC. Do not connect these buttons to the wrong voltage or an unverified circuit.
Yes. Current supplier data identifies the button face as Up Arrow, and the supplied title describes the kit as push buttons with arrow symbols.
No. BTN-KIT-STD is the blank-face standard button. BTN-KIT-ARROWS is the arrow-symbol version for compatible Multicom Classic applications.
They are similar related AES arrow button listings, but they should not be treated as interchangeable unless the installed model, package quantity, and supplier documentation confirm the match.
It may fix the issue if the original push buttons are confirmed faulty. Non-responsive buttons can also be caused by wiring damage, corrosion, water intrusion, incorrect voltage, power problems, or a failed control board input.
Check the AES model, original button face, button size, 24V illumination requirement, connector or lead style, panel opening, mounting clearance, package quantity, and whether the unit requires BTN-KIT-ARROWS or another AES button kit.