Product Description
The Genie 24311B17.S is a genuine OEM retaining ring used as gearbox component #20 in select Genie residential garage door openers. The retaining ring secures the drive shaft assembly, preventing axial movement of shaft components during operation. It completes the 4-piece drive shaft sub-assembly alongside the drive shaft bushing (GE-33223A.S), the thrust washer (GE-27089A.S), and the drive shaft (GE-27098A03.S). Compatible Genie models include the GCG350L, PCG450, PCG650, and Chain Glide series. The alternate SKU 32-24311B17.S refers to the same part.
Key Features
- Locks drive shaft axially within the gearbox housing
- Prevents shaft displacement under load or vibration
- Position 20 in Chain Glide gearbox parts diagram
- OEM Genie replacement part
- B17 variant matched to Chain Glide family shaft groove specification
Compatibility Guide
- GCG350L
- PCG450
- PCG650
- Chain Glide openers
Professional Specs
| Feature | Specification |
|---|
| Model | Genie GE-24311B17.S |
| Item Type | Retaining Ring - Drive Shaft |
| Mounting | Snap-fit into retaining groove on drive shaft within gearbox housing |
| Alternate Part Numbers | 32-24311B17.S, GE-24311B17.S |
Frequently Asked Questions
Q: What does the retaining ring do in the gearbox assembly?
A: The retaining ring locks the drive shaft in its axial position within the gearbox housing, preventing the shaft from walking out under load or vibration.
Q: Where is GE-24311B17.S located in the parts diagram?
A: It is identified as position number 20 in the Genie gearbox parts diagram.
Q: What happens if the retaining ring is damaged or missing?
A: A missing, bent, or broken retaining ring can allow the drive shaft to shift axially, causing gear misalignment, unusual noise, or complete loss of drive.
Q: What does the B17 suffix indicate?
A: The B17 suffix designates a specific variant or revision of the 24311 retaining ring. This variant is matched to the Chain Glide family gearbox drive shaft diameter and groove specification.
Q: Is 32-24311B17.S the same part as GE-24311B17.S?
A: 32-24311B17.S is an alternate catalog or SKU number for the same OEM part GE-24311B17.S.
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