AES BTN-KIT-ARROWS, 2x 19mm Push Button w/ Arrow Symbol 24V Blue/White Illumination for use with Multicom Classic
The AES BTN-KIT-ARROWS is a replacement arrow push button kit for compatible AES Multicom Classic devices. It is commonly listed as a pair of 19mm push buttons with arrow symbols and 24V blue/white illumination. This kit is used for service and repair work when the installed Multicom Classic unit requires the arrow-style illuminated push button configuration.
This part is intended for the physical arrow-button function on compatible AES equipment. Worn or damaged buttons can cause poor visitor operation, intermittent button response, sticking, weak illumination, no illumination, or buttons that no longer feel correct when pressed. However, button-related symptoms can also be caused by wiring, connector issues, incorrect voltage, moisture, corrosion, or a failed control board input.
Current supplier data identifies BTN-KIT-ARROWS with an up-arrow button face, 19mm width, 24V voltage, and 24 DC input voltage. The product title describes a push button pair / 2x kit, but some supplier specification tables may still show "Button Type: One Button." Confirm package quantity if exact contents are critical for the job.
What This Part Does
The BTN-KIT-ARROWS provides replacement illuminated arrow push buttons for compatible AES Multicom Classic devices. The arrow symbols help users navigate or operate the supported Multicom Classic interface while the blue/white illumination helps with button visibility in low-light conditions where the installed unit supports 24V button lighting.
- Replacement arrow push button kit for compatible AES Multicom Classic devices
- Commonly listed as 2x / pair of 19mm push buttons
- Arrow symbol button face according to current product data
- 24V blue/white illumination according to supplied title and current listings
- Used for replacing worn, damaged, sticking, or non-illuminating arrow buttons
- Not a complete callbox, keypad, PCB, monitor, relay, or access credential
Compatible With
The AES BTN-KIT-ARROWS is intended for compatible AES Multicom Classic devices that use this 19mm, 24V illuminated arrow push button style. Compatibility should be verified before ordering because AES button kits can vary by button face, voltage, panel opening, wiring style, and product family.
- Compatible AES Multicom Classic applications requiring arrow push buttons
- Compatible AES intercom devices using 19mm 24V illuminated arrow buttons
- Replacement applications where the original button face uses the arrow-symbol style
- Service work where the installed panel has the correct opening and clearance for this button kit
Important Compatibility Warning
Do not order this push button kit by appearance only. AES has multiple button kits, callbox styles, Multicom products, OPYN models, Opyn Pro models, OPYN-MULTI systems, Prime products, modular parts, and older intercom families. Similar-looking illuminated buttons may not be interchangeable.
- Confirm the exact part number is BTN-KIT-ARROWS.
- Confirm the installed AES unit is a compatible Multicom Classic device.
- Confirm the original buttons use the arrow-symbol face style.
- Confirm the required button size is 19mm.
- Confirm the illumination circuit requires 24V DC.
- Confirm the connector, lead style, and wiring arrangement match the original buttons.
- Confirm whether the job requires BTN-KIT-ARROWS or the similar BTN-KIT-ARROW-KIT listing.
- Check for moisture, corrosion, damaged wiring, or a failed board input before assuming the buttons are the only failed parts.
BTN-KIT-ARROWS Compared With Similar AES Button Parts
| AES Part | General Use | Important Difference |
| BTN-KIT-ARROWS | 19mm 24V illuminated arrow push button pair | This page item; arrow-symbol kit for compatible Multicom Classic applications |
| BTN-KIT-ARROW-KIT | 19mm 24V illuminated arrow button kit | Very similar related listing; verify exact SKU and package contents before substitution |
| BTN-KIT-STD | 19mm 24V illuminated standard push button | Blank-face version; not the same as the arrow-symbol button kit |
| PB-24V | AES 24V illuminated push button switch | Related illuminated button part; verify exact application before using in place of BTN-KIT-ARROWS |
| BPB-24V-BLUE | Older blue illuminated push button listing | Current supplier data shows this item discontinued and replaced by PB-24V; verify before referencing |
| BMB1-ARROW | Arrow push button switch for Multicom Classic | Related Multicom Classic arrow button listing, but not the same SKU as BTN-KIT-ARROWS |
Similar AES Parts That Are Not Automatically Interchangeable
- AES BTN-KIT-ARROW-KIT: Similar arrow button kit listing. Verify exact SKU, quantity, and application before substitution.
- AES BTN-KIT-STD: Blank-face standard button. It should not be substituted where arrow-symbol buttons are required.
- AES PB-24V: Related 24V illuminated push button switch. Confirm fitment and button style before using in place of BTN-KIT-ARROWS.
- AES BMB1-ARROW: Related Multicom Classic arrow button switch. Verify voltage, quantity, and exact application before substitution.
- AES DATA-KPAD-KIT: Keypad/data module assembly. This is not the same as arrow push buttons.
- AES CPB: Callbox assembled control board. This does not replace the physical push buttons.
- AES MIC-ASSY and SPK-ASSY: Audio service parts. These do not replace callbox buttons.
Not Intended For
- Replacing a complete AES Multicom Classic unit, callbox, or intercom
- Replacing a keypad module, prox reader, or access credential
- Replacing a control board, relay board, microphone, speaker, camera, monitor, router, or power supply
- Use where a blank-face standard button is required instead of an arrow button
- Use where the panel opening, voltage, wiring, or connector style does not match
- Solving board, power, programming, relay, network, cellular, or app problems without proper diagnosis
- Bypassing property access rules, emergency access equipment, fire access equipment, or gate safety circuits
Features & Specifications
| Feature / Specification | Details |
| Manufacturer | AES / AES Global |
| Part Number | BTN-KIT-ARROWS |
| Product Type | Illuminated arrow push button kit / callbox button kit |
| Quantity | Supplied title and product listing describe a pair / 2x buttons; verify actual package contents if required |
| Button Size | 19mm according to current product data |
| Input Voltage | 24V DC according to current product data |
| Illumination | Blue/white illumination according to supplied title and current listing |
| Button Face | Up Arrow according to current supplier data |
| Listed Color | Blue according to current supplier data |
| Series / Application | Multicom Classic according to supplied title and current listing |
| Fitment Note | Current supplier description references at least a 20mm area to fit; verify actual panel opening and clearance before installation |
| Compatibility Method | Verify by AES model, original button face, 19mm size, 24V illumination wiring, connector or lead style, and service documentation |
| Not Included | Complete callbox, keypad module, control board, power supply, speaker, microphone, monitor, router, antenna, wiring repair, and programming service |
Also Known As / Related Part Numbers
- AES BTN-KIT-ARROWS
- BTN-KIT-ARROWS
- BTNKITARROWS
- AES 19mm Arrow Push Button Pair
- AES 19mm 24V Arrow Push Button Kit
- AES 24V Blue/White Illuminated Arrow Push Buttons
- AES Multicom Classic Arrow Button Kit
- AES Up Arrow Push Button Kit
- AES Callbox Arrow Button Kit
- BTN-KIT-ARROW-KIT - similar related arrow button kit, verify before substitution
- BTN-KIT-STD - related blank-face button, not the same arrow version
- PB-24V - related illuminated push button, verify before substitution
- BPB-24V-BLUE - older/discontinued related listing replaced by PB-24V according to current supplier data
- BMB1-ARROW - related Multicom Classic arrow push button switch, verify before substitution
Related Parts and Service Checks
- AES BTN-KIT-ARROW-KIT where the installed unit calls for that specific arrow button kit
- AES BTN-KIT-STD where a blank-face standard 19mm button is required
- AES PB-24V where the installed AES equipment calls for that illuminated push button part
- AES CPB if the push button circuit or board input is confirmed faulty
- AES PSU-2AMP-24V-US if a compatible AES unit has a confirmed 24V power issue
- Wiring, connector, moisture, corrosion, and panel-clearance checks before replacing the buttons
Technician Note
Before replacing the arrow buttons, inspect the original switches and the wiring behind the faceplate. A button that does not respond may be caused by a failed switch, but it can also be caused by loose terminals, broken leads, corrosion, water intrusion, incorrect 24V illumination wiring, a failed control board input, or power problems.
If the buttons are physically sticking, cracked, faded, or no longer illuminating, BTN-KIT-ARROWS may be the correct replacement when the installed AES Multicom Classic device uses the arrow-symbol 19mm button style. If the original button has a blank face or a different symbol, verify the correct button kit before ordering.
Before Ordering, Confirm
- Confirm the exact part number is BTN-KIT-ARROWS.
- Confirm the installed AES device is a compatible Multicom Classic model.
- Confirm the installed unit uses arrow-symbol push buttons.
- Confirm the required button size is 19mm.
- Confirm the panel has the correct opening and at least the required fitting area.
- Confirm the illumination circuit is 24V DC.
- Confirm the connector, lead style, terminal style, and wiring arrangement match the original buttons.
- Confirm the installed unit does not require BTN-KIT-STD, BTN-KIT-ARROW-KIT, PB-24V, BMB1-ARROW, or another button style.
- Confirm whether the package includes 2 buttons if exact quantity matters for the repair.
- Inspect for water intrusion, corrosion, loose wiring, or a failed control board input before replacing the buttons.
- Disconnect power before opening the callbox or servicing internal low-voltage wiring.
Installation and Service Notes
- Disconnect power before removing or installing the push buttons.
- Document the original wiring and terminal orientation before disconnecting the old buttons.
- Do not force the buttons into panel openings that are too small.
- Keep leads and terminals clear of pinch points, sharp edges, covers, hinges, and moving parts.
- Confirm the illumination wiring is connected to the correct 24V circuit.
- Check gaskets, seals, faceplate condition, and cable entry points if the old buttons failed from moisture.
- After replacement, test button response, illumination, menu/navigation operation where applicable, call function, relay response, and normal visitor operation.
Professional Advisory
Button replacement should be handled by a qualified gate access, low-voltage, or access control technician when the wiring, voltage, or cause of failure is unclear. Do not connect the buttons to unknown voltage, damaged wiring, or unverified circuits. Do not bypass monitored photo eyes, safety edges, emergency access equipment, fire access equipment, gate operator safety inputs, or property access rules while servicing an AES callbox.
Product Questions & Answers
What is the AES BTN-KIT-ARROWS?
The AES BTN-KIT-ARROWS is a replacement arrow push button kit commonly listed as 2x 19mm buttons with 24V blue/white illumination for compatible AES Multicom Classic devices.
What size are these push buttons?
Current product data identifies the buttons as 19mm. Verify the installed panel opening and available mounting area before ordering.
What voltage does the illumination use?
Current product data lists the input voltage as 24V DC. Do not connect these buttons to the wrong voltage or an unverified circuit.
Do these buttons have arrow symbols?
Yes. Current supplier data identifies the button face as Up Arrow, and the supplied title describes the kit as push buttons with arrow symbols.
No. BTN-KIT-STD is the blank-face standard button. BTN-KIT-ARROWS is the arrow-symbol version for compatible Multicom Classic applications.
They are similar related AES arrow button listings, but they should not be treated as interchangeable unless the installed model, package quantity, and supplier documentation confirm the match.
Can this fix arrow buttons that do not respond?
It may fix the issue if the original push buttons are confirmed faulty. Non-responsive buttons can also be caused by wiring damage, corrosion, water intrusion, incorrect voltage, power problems, or a failed control board input.
What should be checked before ordering?
Check the AES model, original button face, button size, 24V illumination requirement, connector or lead style, panel opening, mounting clearance, package quantity, and whether the unit requires BTN-KIT-ARROWS or another AES button kit.
